GBCORP BLOG · IT SERVICES
White Label Property App: Owners, Tenants and Managers in One
A property manager's day is rent, repairs and reports, for owners who want to know and tenants who want it fixed. A white label property app gives each of them a screen, under the manager's own brand.
The white label property app is GBCORP’s property engine configured for a property manager, a landlord with a portfolio or a developer managing its own buildings: units and leases, rent, maintenance, documents, owner statements and tenant self-service, on iOS, Android and the web under the manager’s own name. Rent settles to the manager’s own gateway account with no commission, and the app is live within days at a flat monthly plan.
What each user sees
| User | What they see | Where |
|---|---|---|
| Tenants | Lease, rent due and paid, receipts, maintenance requests with photos, documents, notices | Tenant app |
| Owners | Statements, occupancy, rent collected, maintenance approvals, documents | Owner portal |
| Manager | Units, leases, rent schedules, arrears, maintenance board, contractors, reports | Console |
| Contractors | Jobs assigned, photos, completion, invoices | Contractor app |
Rent without the chasing
Rent schedules per lease, reminders before the due date from the manager’s own domain, payment in the app by card or bank method to the manager’s own account, receipts issued automatically, and an arrears list in the console sorted by days late. Owners see rent collected against due without asking.
Maintenance with evidence
A tenant reports a fault with a photo and a preferred time. The manager assigns a contractor from the console; the contractor sees the job in its app; the owner approves a cost above a limit from the portal; the completion photo closes the job and the invoice attaches to the unit’s file. Response times per fault type are reported.
Owner statements that end the phone calls
A monthly statement per owner, generated: rent collected, fees, maintenance costs with invoices attached, net paid. Occupancy and lease expiries. Documents for the tax adviser. Owners who can read it in the portal stop calling for it.
Checklist before launch
- Units with owners, tenants, leases and rent schedules exported from the current records.
- Fee structure per owner.
- Contractors and the approval limit per owner.
- Payment-gateway account in the manager’s name.
- A mailbox on the manager’s domain for reminders and receipts.
- The three numbers to watch: rent collected on time, days to close a fault, owner retention.
The numbers to expect
Live within one to five working days on the web, store listings after review, a flat monthly plan with no commission on rent. Portfolios with unusual fee structures or integrations with accounting systems are scoped in a week and quoted per release. Customised or more complex functionality is quoted separately before any work starts.
A worked example
A property management company with three hundred units runs rent on a spreadsheet, maintenance on a phone and owner statements on the last weekend of the month. On the white label property app, units, leases and owners are imported, rent schedules and reminders are set, tenants pay in the app to the company’s own account, faults arrive with photos and go to contractors from the console, and statements are generated on the first of the month. Within a quarter, rent collected on time rises, faults close faster because the evidence is attached, and the last weekend of the month is returned to the staff.
Compliance documents and inspections
Safety certificates, insurance, inspections and licences each have an expiry date, and the console shows what expires when, by unit and by building, with reminders to the manager and, where relevant, to the owner. Inspection reports with photos are filed against the unit and shared with the tenant. A regulator’s question is answered from the record rather than from a filing cabinet.
Multi-building and multi-market
Buildings, units and owners are grouped in one console with reports per building and per owner. A manager operating in two countries sets language, currency, tax and payment provider per market, with right-to-left layouts as a setting. Lease templates and notice rules differ per market and are configured, not coded.
Tenant self-service that reduces calls
A tenant who can see the lease, download a receipt, report a fault with a photo and check its status does not phone. A tenant who can give notice, request a renewal or update a payment method in the app does not visit the office. The console shows which requests still arrive by phone, which is the list of what to add to the app next.
Reports the manager reads
Rent due, collected and in arrears by building and by owner. Faults open, closed and days to close by type and contractor. Occupancy and lease expiries by month. Compliance documents expiring. Owner statements sent. Exports for the accountant. All of it live in the console, updated as the day happens.
Ownership of the data
Units, leases, tenants, owners and documents live in a dedicated cloud project in the manager’s name and are exportable at any time. Store and payment accounts are the manager’s. If the manager stops, the data is exported and the accounts remain its own.
Configure or build
Property managers, landlords with portfolios and developers managing their own buildings fit the white label property app and are live within days. Managers with unusual fee structures, integrations with accounting or facilities systems, or estates of thousands of units commission custom work on the same engine, scoped in a week and quoted per release before any work starts.
Questions we hear first
Does it handle several owners with different fees?
Yes. Fees, approval limits and statements are per owner.
Can tenants pay by bank transfer?
Card and local bank methods through the manager’s own gateway; transfers are matched by reference.
Does it connect to our accounting?
Where the system has an API, statements and payments sync as an extension; otherwise exports are generated.
Who owns the data?
The manager, in a dedicated cloud project, exportable at any time.
Where to start
The GBCORP Real Estate and Property App is the product; the GBCORP white-label app range shows the portal engine beside it. For the sales side, read the white label real estate app explained.
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