GBCORP BLOG · IT SERVICES

White Label App Platform: One Engine, Many Brands

Published July 8, 2023 · 6 min read

A white label app is one brand on the engine. A white label app platform is the engine itself, with a console that runs many brands at once. Agencies, franchises and groups want the second.

White Label App Platform: One Engine, Many Brands

GBCORP’s white label app platform is the engine under every app it sells: accounts, payments, notifications, multilingual text, wallet cards, roles, audit, reports and a console, with ordering, booking, loyalty, portal, marketplace, education, healthcare and property as products on top. For an agency, a franchise or a group, the platform means one console that configures and runs many branded apps, each with its own name in the stores, its own data and its own accounts.

App or platform

SituationWhat you needHow it is priced
One business, one appWhite label appConfigured, flat monthly plan
Agency with many clientsPlatform, partner consolePer client app, agency’s margin
Franchise with many outletsPlatform, one brand, many locationsLocations as configuration
Group with several brandsPlatform, several brands, shared loyaltyBrands as configuration

The shared core

Every brand on the platform uses the same tested core, so a fix or an improvement reaches every app at once and a store rule change is handled once. Each brand’s data lives in its own project. Each brand’s store and payment accounts are in its own name. The platform is shared; nothing else is.

Configuration per brand

Name, icon, colours, home screen, content, catalogue or services, rules, markets, languages and loyalty rule, set per brand from the console. A new brand is created in an afternoon. A location, a market or a product is switched on per brand without a release.

The operator’s console

An agency sees every client app, its status, its numbers and its support requests in one place, under the agency’s own brand. A group sees every brand with shared reports. A franchise sees every outlet with the brand’s rules enforced and the outlet’s settings local. GBCORP stays invisible to the end customers.

Checklist before adopting a platform

  • How many brands, clients or outlets in the first year.
  • Which products each will need: ordering, booking, loyalty, portal.
  • Whether loyalty or accounts should be shared across brands.
  • Markets and languages across the estate.
  • Who administers the operator console.
  • The number the platform should move: apps live, active users per app, revenue per app.

The numbers to expect

A new brand live within one to five working days. A flat monthly plan per app, partner rates for agencies, no commission on sales. Custom releases on the engine priced before they start. Customised or more complex functionality is quoted separately before any work starts.

A worked example: an agency

A digital agency with sixty local-business clients wants to add apps to its retainer. On the platform it creates a client app in an afternoon from the agency’s console: brand, catalogue or services, rules, markets, store accounts in the client’s name. Ordering for the restaurants, booking for the salons, loyalty for the cafés, a portal for the accountants. The agency’s console shows every app’s status and numbers; support runs through the agency; GBCORP is invisible. Twenty apps are live within a quarter, priced inside retainers, and the agency’s margin is its own.

A worked example: a franchise

A coffee franchise with forty outlets wants one app with one brand and one loyalty card, with each outlet’s menu, hours and pickup slots local. On the platform the brand is configured once, outlets are added as locations with their own settings, orders route to the nearest outlet, and the loyalty balance is shared. The franchisor sees every outlet’s numbers; each franchisee sees its own. A new outlet is live the day it opens, and a menu change from head office reaches every phone at once.

Governance across the estate

Who may change what is decided by role: the operator sets brand and rules, a client or outlet changes its own hours, stock and offers within them. Changes are logged. A product switched on for the estate reaches every app; a release built for one brand stays exclusive to it. Reports roll up from app to client to estate, so an agency, a group or a franchisor runs the platform from numbers.

What stays shared and what stays separate

Shared: the engine, its improvements and its store-rule handling. Separate: each brand’s data in its own project, each brand’s store and payment accounts in its own name, each brand’s exclusive releases. Customers and loyalty are shared only within a group that chooses it, never across an agency’s unrelated clients.

Onboarding a new brand

A form for brand, content and rules. Accounts opened in the brand’s name, or authorised for GBCORP to open. The app on a phone within days and the web version on the brand’s domain. Store submission and an invitation message from the brand’s own domain. The operator’s console shows the new brand’s status from day one.

Pricing across an estate

A flat monthly plan per app, with partner rates for agencies and volume rates for groups and franchises. No per-transaction fee and no commission on sales. Exclusive releases priced before they start. Customised or more complex functionality is quoted separately before any work starts.

Questions we hear first

Can an agency put its own brand on the console?

Yes. Clients see the agency; GBCORP supports the agency.

Can brands share customers and loyalty?

Yes, within a group, as configuration; across unrelated clients, never.

What if a client leaves the agency?

Its app, data and accounts are its own and can move with it.

Can custom work be done for one brand?

Yes, as priced releases on the engine, exclusive to that brand.

Where to start

The GBCORP software development hub sets out the engine; the GBCORP Branded App and Website is the priced starting point per brand. For choosing a provider, read what to look for in a white label technology provider.

GBCORP operates across 17 countries on 4 continents through six pillars: AI & IT, Innovation, Sustainability, Infrastructure, Business Lounge, and EV's & Solutions.