GBCORP BLOG · IT SERVICES

Build an App Like Airbnb: Listings, Bookings and Trust

Published June 27, 2023 · 6 min read

An app like Airbnb is a two-sided booking marketplace: hosts list, guests book, money is held until the stay begins, and both sides review each other. The engine for that exists; the business is in the niche and the trust.

Build an App Like Airbnb: Listings, Bookings and Trust

To build an app like Airbnb is to build a marketplace where one side lists something with a calendar and a price, the other side books and pays, the platform holds the money until the service starts, and reviews keep both sides honest. GBCORP’s booking and marketplace engines already do each part; a new platform in a niche, such as rooms, venues, boats, workspaces, equipment or experiences, is configured under the operator’s brand and extended with releases where the niche differs.

What the platform contains

PartWhat it doesWhere
ListingsPhotos, description, rules, amenities, location, calendar, pricingHost app and console
Search and bookingDates, guests, filters, map, instant or request-to-bookGuest app and web
PaymentsGuest pays at booking; platform holds; host paid after check-in; fees keptEngine
Calendar and pricingAvailability, minimum stays, seasonal prices, blocks, sync where APIs existHost console
ReviewsBoth ways, after the stay, published togetherEngine
OperatorHost approval, listing review, disputes, fees, reportsMaster console

Money held and released

The guest pays at booking to the platform’s own gateway. The platform keeps its fee, holds the host’s share, and releases it after check-in with a statement. Cancellations follow the policy the host chose from a set the operator defines, and refunds reverse the split automatically. This ledger is the reason hosts trust the platform with their calendar.

Trust and safety

Identity verification for hosts and guests. Listing review before publication. Messages inside the platform, with contact details hidden until a booking. Reviews both ways, published together so neither side waits to see the other’s. Reports in one tap and a safety queue for the operator. These are in the engine because a booking marketplace that adds them after the first incident has already lost its reputation.

Where the business is

The niche, the supply, and the first hundred hosts. The platform does not need to be built from nothing; it needs to be configured, launched with supply, and extended where the niche demands, such as hourly bookings for venues, deposits for equipment or licensed guides for experiences.

Checklist before launch

  • The niche and the first fifty hosts who have said yes.
  • Fee model: percentage from guest, from host, or both.
  • Cancellation policies the operator will offer.
  • Verification rules for hosts and guests.
  • Payment-gateway account in the operator’s name.
  • The three numbers to watch: listings live, bookings per listing, repeat guests.

The numbers to expect

A configured booking marketplace live within weeks; niche-specific releases in two weeks each, priced before they start. Fixed price per release after a scoping week for anything custom. Customised or more complex functionality is quoted separately before any work starts.

A worked example

Two founders want a platform for booking private event venues by the hour: gardens, studios, halls. The booking engine is configured for hourly slots, deposits and a cleaning fee; hosts list with photos, rules and an availability calendar; guests search by date, capacity and area and pay at booking; the platform holds the money and releases it after the event with a statement. Identity verification, reviews both ways and in-app messaging come from the engine. The founders spend their first quarter recruiting the first fifty venues, not building, and the first custom release, a floor-plan upload for venues, is priced from what hosts asked.

Supply first

A booking marketplace with no listings has no guests, so the launch sequence is hosts first: invited personally, onboarded with a free period, their listings reviewed and photographed well, so the app opens full. Guests come through the hosts’ own channels and the listings’ own search presence. Fees are switched on when bookings per listing show the guests have arrived. The console shows both sides by week, so the operator sees which side needs attention before either notices.

Reports the operator reads

Listings live and days to first booking. Search requests with no results, by area and date, which is the recruitment list. Bookings per listing and repeat guests. Cancellations by policy. Disputes and their resolution time. Revenue by fee type. Payouts made and pending. All of it in the master console, so the operator runs the platform from evidence rather than from complaints.

Niche variations the engine handles

Hourly slots for venues and studios. Deposits for equipment and boats. Licensed providers for experiences and tours. Recurring bookings for workspaces. Group bookings with a head count. Each is configuration or a short release on the booking engine, and each is what makes a niche platform different from the general one.

Multi-market from the core

Languages, currency, tax and the payment provider are configured per market, with right-to-left layouts as a setting. Hosts and listings are tagged to a market; guests see the one they chose. Fees and cancellation policies can differ per market in the same console.

Ownership of the platform

Brand, data and accounts are the operator’s. Store and payment accounts are in the operator’s name. Host and guest data are exportable. On custom releases the code is the operator’s, and no credentials are retained by GBCORP after a hand-over unless a support contract requires them.

Questions we hear first

Can hosts sync calendars with other platforms?

Where a platform offers a calendar feed, yes, as an extension; blocks are otherwise manual.

How are hosts paid?

Automatically after check-in, through the operator’s own payment provider, with statements.

Can we require deposits?

Yes. Deposits held and released or claimed by rule, with evidence attached.

Who owns the platform?

The operator: brand, data, accounts and, on custom releases, the code.

Where to start

The GBCORP Booking and Hotel App is the booking engine and priced starting point; the GBCORP custom app development hub explains the releases beyond it. For the delivery-side marketplace, read how to build a delivery app under your own brand.

GBCORP operates across 17 countries on 4 continents through six pillars: AI & IT, Innovation, Sustainability, Infrastructure, Business Lounge, and EV's & Solutions.