GBCORP BLOG · AI

An AI and Software Development Company: GBCORP's Plain Answer

Published November 9, 2022 · 6 min read

Is GBCORP an AI and software development company? Yes, and the order of the words matters: the software comes first, and the AI is a set of steps inside it that are scoped, measured and priced like any other feature.

An AI and Software Development Company: GBCORP's Plain Answer

GBCORP builds business software, on one engine, for iOS, Android and the web, and adds AI steps inside that software where they do measurable work: an assistant that answers from the company’s documents, extraction from forms, classification and routing, drafting, search by meaning. An AI and software development company in that sense is a software company that knows how to put a model to work safely. The short answer fits in a paragraph; the rest of this page is the evidence.

Why the two belong together

SupplierWhat you getWhat is missing
AI-only vendorA model and a demoNeeds a software team to put it in a process
Software-only vendorThe app, without the model stepsNeeds an AI team to add the intelligence
AI and software companyThe app with model steps inside, measuredOne team, one plan, one support contract

How an AI step is built inside software

A scoping week picks one process and collects fifty to two hundred real examples with their correct answers. The model step is built into the existing app or console with a review screen. Accuracy is measured weekly against the examples. Where errors are harmless the review is removed; where they are not it stays. Cost per request is reported beside accuracy. The model is called through an interface, so it can be swapped when a better or cheaper one appears.

What GBCORP builds and runs

White-label apps for ordering, booking, loyalty, portals, marketplaces, education, healthcare and property; custom applications on the same engine; and AI steps inside them. GBCORP runs its own products in production on this engine, which is the evidence a buyer should ask any supplier for.

Questions to ask

  • Which software do you run in production yourselves, and where are the AI steps in it?
  • Show me an evaluation set and the weekly accuracy for a live AI step.
  • Where does the review step sit and when is it removed?
  • What happens to our data; is it used to train anything?
  • Can the model be swapped without rebuilding the app?
  • What is the price per release and the support plan afterwards?

The numbers to expect

Scoping in one week. A first release in four to twelve weeks depending on whether the software exists already. Fixed price per release, model usage at cost, a support plan at a known monthly figure. Customised or more complex functionality is quoted separately before any work starts.

A worked example

A logistics company asks for a customer portal. GBCORP builds the portal on its engine: shipments, documents, invoices, requests. In the scoping week it becomes clear that the company’s staff spend most of their day reading booking e-mails and re-typing them. An AI step is added to the second release: incoming e-mails are read into draft bookings with the fields highlighted, a person confirms, and the evaluation set grows with every correction. Within a quarter routine bookings post without review. The portal was the software; the AI step was the value; one team delivered both with one support plan.

What the support plan covers when AI is involved

Everything a normal software support plan covers, plus the parts that drift: the evaluation set runs on every change and its score is watched weekly, new real cases are added as the business changes, cost per request is tracked beside accuracy, and a model behind an API can be swapped when a better or cheaper one appears. This is ordinary maintenance for a component that happens to be a model, and it is why GBCORP prices it as a plan rather than leaving it to chance.

Where the data goes

Client software runs in a cloud project in the client’s name. Documents and prompts are sent to a model provider only for the request and are not used for training under the terms GBCORP configures. Sensitive fields are masked before they leave. Every model call is logged with what was sent and what came back, so an audit is possible and a customer’s security team gets a plain answer.

How the engagement is priced

A scoping week priced on its own, ending in a written scope, a fixed quotation and dated milestones. A fixed price per release, agreed before the release starts, whether the release is a screen or a model step. Model usage passed through at cost and shown on the same weekly report as accuracy. A support plan at a known monthly figure covering the software and the evaluation runs. Customised or more complex functionality is quoted separately before any work starts. Nothing is priced by the hour, because an hourly rate rewards slowness.

Questions we hear first

Do we need AI at all?

Often not at first. GBCORP will say so, build the software, and add an AI step when a process with volume and a clear right answer appears.

Can you add AI to software we already have?

Yes, where it has an API or a console we can extend; otherwise as part of a rebuild on the GBCORP engine.

Which models do you use?

Commercial models behind an interface, chosen per task and swappable; no client data is used for training.

Where is GBCORP based?

GBCORP operates across 17 countries on 4 continents; delivery is remote and software ships worldwide.

Where to start

The GBCORP AI Development and Automation product is the priced starting point; the GBCORP app development company page answers the other common questions in the same plain form. For AI inside an app specifically, read choosing a company for AI app development.

GBCORP operates across 17 countries on 4 continents through six pillars: AI & IT, Innovation, Sustainability, Infrastructure, Business Lounge, and EV's & Solutions.